There have been some safety concerns regarding the Swegway with reports of products being shipped over from China with non UK compliant plugs, low quality batteries, missing fuses and with cut-off switches that do not work.
Of course safety is a highly important issue and one we take very seriously. The truth is the issues reported in the press are due to people importing low quality products that do not come with the proper components, don’t meet British safety standards and have not been properly tested.
Our boards are purchased from a UK supplier and have been safety tested in a certified UK test centre.
All internal components are compliant to all UK and EU regulations.
We can send all verification certificates and test reports.
Wherever you buy your board from, we want you to be safe.
The following things are what you should look out for when purchasing a Swegway:
The plug should not be a clover shape – this are not British Standard and often come without fuses
The plug should have a BS1363 stamp – this certifies that it complies with British Standard
Image credit: en.wikipedia, CC BY 2.5, https://commons.wikimedia.org/w/index.php?curid=8092807
The plug should come with a genuine 13 amp fuse – this will cut electricity supply and prevent overheating in the case of an electrical fault
Image Credit: mtself (myself photo) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0) or GFDL (http://www.gnu.org/copyleft/fdl.html)], via Wikimedia Commons
Genuine battery from a well known manufacturer - Samsung grade A lithium-ion batteries
There should be a rating plate with the model number and CE stamp on it
The input voltage range of the charger should include 230/240V, 50Hz - the UKs nominal voltage